Never let an insurance company send out a mitigation contractor without contacting a public adjuster first. These companies have specific instructions, which differ by insurance company to handle your damage initially.

All water restoration technicians need to be IICRC certified and follow the guidelines provided by the IICRC not the insurance company’s. We can suggest a list of certified mitigation companies who will handle your loss professionally, and in accordance to standard practices without the collusion of the insurance companies bottom line.

There very well may be more damage. Did the insurance company send out this mitigation company? Let us come out and give you a free claims evaluation.

This is generally true. The insurance company will cover the ensuing damage but often times not the cause of the loss. This applies for most plumbing fixtures, including water heaters, dishwashers, washing machines, and sprinkler systems.

Absolutely. Texas has insurance codes that protect you the insured from unnecessary delays, which are only used by the insurance to continue to make interest on your money. We at AAPA enforce these codes to ensure that the insurance company pays you timely, accurately and to the full legal value of your policy.